Privacy Policy

Last updated: 07/07/2026 This Privacy Policy explains how TaskMesh collects, uses, stores, and protects personal data when you use Course Content. TaskMesh is based in the United Kingdom. For privacy questions, contact us at: [Info@taskmesh.uk](mailto:Info@taskmesh.uk) ## 1. What information we collect We may collect the following information when you use the app: * name; * email address; * account login details; * business or club name; * uploaded images; * written prompts, descriptions, captions, and other text you provide; * generated content; * payment and billing information; * usage data, such as pages visited, features used, and app activity; * device, browser, IP address, and technical information; * support messages or feedback you send to us. We do not intentionally collect sensitive personal data unless you choose to provide it. ## 2. How we use your information We use your information to: * provide and operate the app; * create and manage your account; * process uploaded images and prompts; * generate captions, tags, and other content; * process payments and manage subscriptions; * provide customer support; * improve the app and user experience; * monitor usage, security, errors, and performance; * prevent fraud, abuse, and unauthorised access; * send service updates and important account messages; * comply with legal obligations. ## 3. AI processing The app uses artificial intelligence to process user prompts, uploaded images, and related content. This may involve sending your uploaded content, prompts, and usage data to third-party AI providers or infrastructure providers so the app can generate content. You should avoid uploading confidential, sensitive, private, or legally restricted information unless you are comfortable with it being processed for this purpose. ## 4. Payment information Payments may be processed by third-party payment providers, such as Stripe or another payment processor. We do not usually store full card details ourselves. Payment providers may collect and process payment details in accordance with their own privacy policies. ## 5. Legal basis for processing Where UK GDPR applies, we process personal data using one or more of the following legal bases: * to perform a contract with you; * to comply with legal obligations; * where we have a legitimate interest, such as improving and protecting the app; * where you have given consent; * to manage billing, support, security, and service delivery. ## 6. Sharing your information We may share your information with trusted third parties who help us operate the app, including: * hosting providers; * database and storage providers; * AI service providers; * payment processors; * analytics providers; * email and communication providers; * technical support tools; * legal, accounting, or compliance advisers where necessary. We do not sell your personal data. We may also share information if required by law, regulation, court order, or to protect our rights, users, or the public. ## 7. International transfers Some service providers may process data outside the United Kingdom. Where this happens, we aim to use appropriate safeguards required by data protection law. ## 8. How long we keep your information We keep personal data only for as long as reasonably necessary for the purposes described in this policy. This may include keeping data while your account is active, while needed to provide the app, for legal or tax reasons, to resolve disputes, or to enforce our agreements. You may request deletion of your account or personal data, subject to legal, security, or operational requirements. ## 9. Your rights Depending on where you live, you may have rights to: * access the personal data we hold about you; * request correction of inaccurate data; * request deletion of your data; * object to or restrict certain processing; * request a copy of your data; * withdraw consent where processing is based on consent; * complain to a data protection authority. In the UK, you can contact the Information Commissioner’s Office if you are unhappy with how your data is handled. ## 10. Cookies and analytics The app or website may use cookies or similar technologies to: * keep you signed in; * remember preferences; * understand usage; * improve performance; * measure marketing or product activity. You can manage cookies through your browser settings where applicable. ## 11. Security We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. However, no online service can guarantee complete security. You are responsible for keeping your account password and login details safe. ## 12. Children The app is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us and we will take appropriate action. ## 13. Changes to this policy We may update this Privacy Policy from time to time. The latest version will be available on our website or inside the app. Continued use of the app after changes means you accept the updated policy. ## 14. Contact For questions or requests about your personal data, contact: TaskMesh [Info@taskmesh.uk](mailto:Info@taskmesh.uk)